Refund

Refund Policy

For Yankee Candle customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to yankerekcandle.shop.

How Yankee Candle handles refund timing
This refund timing section covers orders and visits through yankerekcandle.shop for Yankee Candle. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Yankee Candle: condition of returns
The following condition of returns guidance applies to the Yankee Candle storefront at yankerekcandle.shop. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Yankee Candle on order problems
Yankee Candle publishes this order problems guidance for customers using yankerekcandle.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

eligibility at Yankee Candle
This eligibility section covers orders and visits through yankerekcandle.shop for Yankee Candle. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What Yankee Candle customers should know about support
For Yankee Candle customers at yankerekcandle.shop, this section explains support. For return or exchange assistance, contact Support@Yankerekcandle.shop or 7602202625.

Details from Yankee Candle on exceptions
This exceptions section covers orders and visits through yankerekcandle.shop for Yankee Candle. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Yankee Candle to starting a request
For Yankee Candle customers at yankerekcandle.shop, this section explains starting a request. To start a return or exchange, contact us at Support@Yankerekcandle.shop before sending the item. Once the request is approved, Yankee Candle will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Yankee Candle
Brand name: Yankee Candle
Email: Support@Yankerekcandle.shop
Phone: 7602202625
Physical address: 117 N Cleveland St, Arlington, Virginia, 22201, United States

Refund Timing and Order Changes

After a returned item is inspected and the refund is approved, the credit is sent to the original payment method and should be processed within 5–10 business days. A cancellation request can be accepted while the order has not shipped. Once dispatch has occurred, the return procedure stated in this Refund Policy applies.